Our Hotel

The place of elegance in the best luxury hotel in Santiago

Grand Hyatt Santiago features luxury accommodations and exceptional services. The hotel offers services such as a fully equipped business center, souvenir and tourism shops, free Wi-Fi access in all hotel areas, room service, a special in-room amenity menu, valet parking and parking for visitors (subject to availability).

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Hotel Features

  • 310 Luxury Rooms & Suites
  • Parking
  • Amazing views of the Andes Mountains
  • Three restaurants featuring Thai, Japanese and Mediterranean cuisine - Anakena, Matsuri and Senso
  • Lobby lounge and bar with live music - Atrium and Duke's Bar
  • Urban spa with five treatment rooms and fitness center - AKO Wellness & Spa
  • Lagoon-style outdoor pool with waterfall
  • Business meeting facilities for up to 600 guests
  • Exclusive 16th-floor Grand Club Lounge 
  • Business center with meeting rooms for up to 12 people, computers and color printer
  • "Pet Program", special program to welcome small pets to the hotel
  • Complimentary Wi-Fi in all guestrooms

For further information, or to make a reservation, please contact the Communication Center at +56 2 2950 1234 or santi-info@hyatt.com


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Map & Directions

Considered one of the most luxurious hotels in South America, Grand Hyatt Santiago is located in the exclusive residential district of Las Condes, known to be the heart of the city's commerce and tourism.

With easy access to the airport and downtown, the hotel is located near major shopping malls, golf clubs and vineyards. Santiago airport is 25 km (15.5 mi) from the hotel, the main ski resorts are approximately one hour away, and the most popular beaches are only an hour and a half away. 

Distances from Grand Hyatt Santiago:

  • Santiago airport (SCL): 25 KM (15.5 mi) 20 minutes by car
  • Downtown Santiago / Financial center (Providencia): 8 km (5.0 mi) 15 minutes by car
  • Ski resorts: 35 km (21.7 mi) 1 hour by car
  • Valparaíso - Viña del Mar: 125 km (77.7 mi) 1 hour and 40 minutes by car

For further information, please contact the Concierge at +56 2 2950 3100 or santi-concierge@hyatt.com

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Accessibility

Grand Hyatt Santiago is committed to offer outstanding service and the best amenities to all guests and clients. In order to provide authentic hospitality through memorable experiences, the hotel has been specially designed to accommodate guests with special needs. 


The hotel features the following facilities in its guestrooms and common areas:


  • Guestrooms adapted to guests with special needs, located close to the emergency exits
  • Grab rails in the bathrooms
  • Wheelchair accessible common areas that lead guests to the restaurants and spa
  • Wheelchair accessible doors (elevator and guestrooms)
  • Wheelchair available upon request
  • Braille symbols in the elevators

For further information, or to make a reservation please contact the Communication Center at +56 2 2950 1234 or santi-info@hyatt.com


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Business Services

Located in the lobby, the Business Center offers various services for executives. Open Monday to Friday from 8:00 AM to 5:30 PM. The center is also available during the weekends per request to our Concierge team.

Some of the services the Business Center include:

  • Courier services 
  • Four computer workrooms
  • Laser color printer
  • Scanner
  • Two meeting rooms with capacity for up to 12 and 6 people, respectively
  • Gift certificates: the business center sells a variety of gift certificates, including dinners, romantic night stays, spa treatments, among others

For further information or to make a reservation, please contact us at: +56 2 2950 3076 or santi-bcentre@hyatt.com


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Guest Services


Grand Hyatt Santiago features luxury accomodations and exceptional services. The hotel offers services such as a fully equipped business center, souvenir and tourism shops, free Wi-Fi access in all hotel areas, room service, a special in-room amenity menu ("Hyatt Has It"), valet parking and parking for visitors (subject to availability). 

The hotel also features luxury transfers around Santiago and the surrounding area via, Mercedes-Benz, Sprinter Viano or minibus. For the safety of our guests, this transport service is monitored by satellite 24 hours a day.

  • To the airport (SCL) 25 km (15.5 mi) 20 minutes by car
  • Downtown Santiago / Financial center (Providencia) 8 km (5.0 mi) 10 minutes by car.


For further information, please contact the Concierge at +56 2 2950 3100 or santi-concierge@hyatt.com

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Internet Access

As part of the company's continued efforts to evolve our guests' experience by listening and responding to guest needs, as of February 2015, all Hyatt hotels worldwide offer free Wi-Fi, providing connectivity and convenience in guestrooms and social spaces. 

Accordingly, Grand Hyatt Santiago now offers free Wi-Fi access in guestrooms, the lobby, pool, spa, restaurant and event areas. 

For further information, please contact the Communication Center at +56 2 2950 1234 or santi-info@hyatt.com

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Onsite Services

  • Manager on duty 24 hours
  • House doctor / nurse on call (subject to availability)
  • Three restaurants: Thai, Japanese and Mediterranean cuisine
  • Resort-style gardens
  • Multilingual hotel staff
  • Express checkout
  • Florist shop
  • In-room safety deposit boxes
  • Parking (including valet parking)
  • Laundry service
  • Major credit cards accepted 
  • Foreign currency exchange
  • Lobby Lounge (including special afternoon tea service)
  • Tourism-adventure shop
  • Urban spa with fully equipped fitness center
  • Business center
  • In-room amenity menu ("Hyatt Has It")
  • Executive floor with exclusive services for guests staying in Club Rooms and Suites (Grand Club Lounge)
  • Meeting and event rooms

For further information, please contact the Communication Center at +56 2 2950 1234 or santi-info@hyatt.com

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Parking


Grand Hyatt Santiago provides valet parking for guests and visitors.
Hotel parking spaces are subject to availability.

For further information, please contact the Concierge at +56 2 2950 3100 or santi-concierge@hyatt.com

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Hotel Shops


Florist

For anniversaries, birthdays or any other occasion, the florist shop at Grand Hyatt Santiago offers several options for guests and visitors who wish to purchase floral arrangements crafted with sophistication and elegance.  

Hours:

Monday to Friday 9:30 AM to 8:00 PM
Saturday 10:00 AM to 2:00 PM (closed on Sunday)

For further information, please contact the Communication Center at +56 2 2950 1234 or santi-info@hyatt.com

Tourism


The Turistik shop is located on the lobby level of the hotel, near the other shops, and offers various walking tours and trips around Santiago and its surroundings. Turistik offers "hop on, hop off" services on red double-decker buses, and also features special trips to other locations, including ski resorts, vineyards and beaches. 

The nearest Turistik "hop on, hop off" bus stop is located at the Parque Arauco mall.

Hours:

Monday to Sunday 7:00 AM to 9:00 PM

Terradventure is a Franco-Chilean tourist agency that features organized tours throughout Chile. 

Specializing in surprising experiences, the agency offers unique tours and site trips highlighted by their authenticity and originality. 

Hours:

Monday to Sunday 7:00 AM to 11:30 AM and from 5:00 PM to 8:00 PM.

For further information, please contact the Communication Center at +56 2 2950 1234 or santi-info@hyatt.com

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Transportation


Grand Hyatt Santiago features luxury transfers around Santiago and the surrounding area via Mercedes-Benz, Sprinter Viano or minibus. For the safety of our guests, this transport service is monitored by satellite 24 hours a day. 


  • To the airport (SCL): 25 km (15.5 mi) 29 minutes by car.
  • Downtown Santiago / Financial center: 8 km (5.0 mi) 10 minutes by car.

For further information, please contact the Communication Center at +56 2 2950 1234 or santi-info@hyatt.com



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Kennedy Avenue #4601, Santiago, Chile, 756 0994

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